Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with your tracking information as soon as it becomes available.

Estimated Delivery Time
We ship worldwide and aim to deliver all orders within 5–14 business days after processing. Delivery times may vary depending on your location and local postal service.

Shipping Rates
Some items or locations may be subject to a flat shipping rate, which will be calculated at checkout if applicable.

Tracking Your Order
Once your order ships, you’ll receive an email with a tracking number. Please allow up to 72 hours for tracking information to become available.

Delays & Exceptions
In rare cases, delays may occur due to customs, postal issues, or high shipping volume during peak periods. We appreciate your patience and understanding — we’re always here to help if you have questions.

Questions?
If you have any questions about your order or shipping status, feel free to contact us at support@kinnsley.com and we’ll be happy to assist you.